Tommaso Turchi
2 indexed papers
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The study compared LLM-based conversational agents (CAs) and traditional dashboards for industrial decision support, finding that while CAs reduce mental workload in simple tasks, neither interface provides a consistent overall advantage, especially as task complexity increases.
This study compared LLM-based conversational interfaces and traditional dashboards for industrial decision tasks, finding that while conversational agents reduce interactional effort, dashboards remain valuable for overview and verification.
Papers
Neither Replacement nor Panacea: Comparing LLM-Based Conversational and Graphical Decision Support in Industrial Tasks
Roberto Figliè, Simone Caputo, Alan Serrano, Daria Mikhaylova +2 more
The study compared LLM-based conversational agents (CAs) and traditional dashboards for industrial decision support, finding that while CAs reduce mental workload in simple tasks, neither interface pr…